Frequently Asked Questions
Everything you need to know about your next favorite pair of shoes.
How do I determine my correct shoe size?
We provide a detailed size chart on every product page. We recommend measuring your foot from heel to toe and comparing it to our guide, as sizing can vary slightly between different styles like heels and sneakers.
What is your return policy for footwear?
We offer a 30-day return policy for all unworn shoes in their original packaging. Please ensure the soles are unmarked by trying them on a carpeted surface.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. We also offer expedited shipping options at checkout if you need your shoes for a special event.
Are your shoes made from genuine leather or synthetic materials?
We offer a curated mix of premium genuine leather and high-quality vegan synthetic materials. Each product description clearly lists the materials used for the upper, lining, and sole.
Can I track my order once it has been placed?
Yes, once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.
Do you offer international shipping?
Currently, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.